@movernie
I WON’T Be Back here at Pho Brothers again! NOT coz it’s bad food, the food here is actually quite good, flavourful and the resto is brightly lit, modern and spacious, one of the biggest Vietnamese resto I have dined.
So why am I NOT coming back again?
In recent months, they jacked up the medium & large beef pho from $12.50 CDN (M) and $13.50 CDN (L) to $14.00 (M) and $15.00 (L) due to inflation, increased food cost and staff minimum wage.
I totally don’t mind paying the increased prices, but what I didn’t tolerate is the substantial reduction of meat the resto offers. I ordered a few times now for Pho #100 (House Special with all variety of beef parts). I couldn’t find my favourite tendon, after numerous attempts fishing in the bowl, I found a small piece. I asked the server over, showed him the tiny beef tendon, he went to the kitchen and gave me another piece of beef tendon. Then, I realized, the beef tripe were in small strings, so small I thought it was the noodles at first.
I am not the type that easily voice my feedback, but it was so intolerable that I had to ask the server over and provided my feedback. Guess what? The server told me that he is only here to serve the table, it’s not his call on the pricing and portion of meat. I told him, I understand that it’s not your call, but at least relay my feedback to the owners/chefs. I have been dining here over the years and I care about their business. Otherwise, no one will come dine again and just disappear and they won’t know what happen.
Anyhow, it’s unfortunate, coz I like Pho Brothers, the broth is good with good flavour, clean resto and decent service but I can’t pay for increased food prices yet with reduced and next to non-existent of meat in my pho. If I am willing to pay, give me the meat that I deserved!
Anyhow, with so many other Vietnamese restaurants in the areas, I won’t be coming back to Pho Brothers, I can’t take any more chances where I have next to no meat with my order. I gave them far many chances to redeem themselves with no improvement and they continue to skim the meat. It’s painful for me to write this review to be honest.
Has anyone who dines here feel the same way? Do you find little amount of meat in their pho too?
Pho Brothers – Mississauga, Ontario, Canada
Address: 2555 Dixie Rd #15, Mississauga, ON L4Y 4C4
Phone: (289) 521-8887
Google Maps: https://maps.app.goo.gl/so7YyVpBazoWFd9KA
